If a customer states, "now isn't a good time," what is an appropriate response regarding home protection?

When a customer expresses that "now isn't a good time," responding with "We can set it up without you being home" effectively addresses the customer's concerns while also keeping the conversation focused on the importance of home protection. This approach highlights the convenience of the service and reassures the customer that they do not need to be present for the protection measures to be implemented.

This response also implies that the solution can be initiated at their convenience without requiring any immediate commitment from them, which can alleviate pressure. By emphasizing the flexibility of service arrangements, it encourages the customer to think positively about moving forward even if they are not ready to engage immediately. The focus remains on ensuring their home protection needs are met without disrupting their current schedule, showcasing an understanding of their situation while keeping the door open for future discussions.